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Latest update: 13.11.2025
Bansko Ski Fun respects your privacy and is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Bulgarian law. This policy describes what data we collect, how we store, use and share it.
1. Personal Data Controller
Bansko Ski Fun
Address. Pirin 92, Bansko - Floor 2
Contact email: banskofun@abv.bg
2. What personal data we collect
We may collect the following categories of data when you use our website:
✔ Data provided by the user:
- Name and surname
- Email address
- Phone
- Booking details (date, number of participants, service selected)
- Booking Notes/additional information
✔ Data collected automatically:
- IP address
- Device details, browser, language settings
- Cookies
- Behavioural data about site use
✔ Contact details:
- Messages sent via contact form, email or social networks
3. What we use personal data for
Your data is processed for the following purposes:
3.1. Fulfilling a reservation/order
- Create and confirm reservations
- Processing of requests
- Sending confirmations and service information
- Communication when clarifications are needed
3.2. Legitimate interests
- Service improvement
- Traffic analysis
- Fraud prevention
3.3. Consent
- Marketing communications (if the user explicitly agrees)
- Cookies that are not necessary for the operation of the site
4. Storage period
We keep your personal data only for the period necessary for:
- reservation execution
- legal obligations (e.g. accounting records - 5 years)
- protection in the event of claims
Marketing data - until the consent is withdrawn.
5. Sharing of personal data
We can only provide data to:
- Accountant / accounting firm
- Hosting provider (for site maintenance purposes)
- Email service providers
- Law enforcement authorities - only if legally required
We never sell personal data to third parties.
6. Your rights
Users have the right to:
- Access your personal data
- Require correction
- Require deletion („right to be forgotten“)
- Restrict processing
- Transfer the data to another administrator
- Object to processing
- Withdraw their consent
To exercise your rights, write to: banskofun@abv.bg
7. Protection of personal data
We apply technical and organisational measures:
- SSL encryption
- Restricted access to data
- Protection against unauthorised access
- Regular backups
8. Links to external sites
Our website may contain links to external services (e.g. Google Maps).
We are not responsible for their policies.
9. Policy changes
The policy may be updated as legislation or services change.
✅ COOKIES POLICY
(for https://www.banskoskifun.com)
Last update: [today's date]
Our site uses cookies to ensure smooth operation and an improved user experience.
1. What are cookies
Cookies are small text files that are stored in your browser. They do not contain personal data but can identify your device.
2. What cookies we use
✔ Strictly necessary cookies
Used for:
- functioning of the website
- saving selected services
- security
⚠ Cannot be turned off - the site will not work properly.
✔ Functional cookies
Help for:
- remembering your preferences
- language settings
✔ Analytical cookies
Example: Google Analytics (if enabled)
Serve for:
- analysis of visits
- site improvement
These cookies are only set with consent.
✔ Marketing cookies
(if Facebook Pixel / Google Ads is integrated)
- remarketing
- personalized advertising
These cookies are placed only with explicit consent from the user.
3. Cookie management
The user can manage cookies:
- via the first visit consent banner
- from your browser (Delete/Block cookies)
Important: Blocking cookies may affect the performance of the site.
4. Third parties
Our site may use cookies set by:
- Google Analytics
- Google Maps
- Facebook / Meta (Pixel)
- YouTube (embedded video)
Each third party has its own privacy policy.
5. Policy changes
If there are changes in legislation or technology you will be notified via the website.